Question 1

What is accounts receivable recovery?

Accepted Answer

AR recovery is the work of bringing aging balances, payer communication, and follow-up priorities into a clearer operating rhythm.

Question 2

How old should balances be before recovery work starts?

Accepted Answer

There is no universal threshold. The conversation looks at your aging buckets, payer mix, and current follow-up cadence.

Question 3

Do you guarantee recovery amounts?

Accepted Answer

No. Recovery responsibilities and expected outcomes are confirmed with each practice.

Question 4

Can you work on balances we already wrote off?

Accepted Answer

Written-off balances may have different rules depending on payer, contract, and write-off reason. This is reviewed during the scope conversation.

Accounts Receivable Recovery for Aging Medical Claims